“Repair & Maintenance Information” is a licence product that makes the extensive and reliable original RMI data of 6 Volkswagen Group brands utilisable to publishers, data-as-a-service and software providers.
Repair and maintenance information (RMI) from manufacturers is essential for the efficient and successful repair, maintenance and servicing of vehicles. Until now, publishers and software providers had to conclude individual licence agreements with the specific brands if they wanted to use this RMI data for their applications and publications. Alternatively, garages, damage assessors and other related market participants had to obtain this data themselves via the manufacturers' internet portal. Both involved a great deal of effort.
With this licence product, the rights to use original RMI data of 6 brands of the Volkswagen Group for third-party providers of applications and publications can be purchased centrally for the first time.
Data and software providers as well as publishers can further refine this OEM data with their own information on vehicle maintenance, repair and service and thus offer their customers, such as workshops and damage assessors, products and services that radically simplify and streamline business processes in workshops.
Repair & Maintenance Information:
You conclude a licence agreement with Volkswagen Group Info Services AG for the use of RMI data from up to 6 Volkswagen Group brands (or less, if you want).
You obtain the data itself via the brands' internet platform “erWin”. This requires an additional cost-based account for each brand. Our data specialists will support you with this.
Once you have finalised the onboarding, you will have access and usage rights for the comprehensive original RMI data of the respective brands, such as:
The core element of this information is the work steps required for service, maintenance and repair, including the estimated effort of working hours (without hourly rates / costs).
If you are interested in this licence product, please contact us.
The data set supports all vehicle models across the product range from
The licence can be acquired by companies specified in EU Regulation 2018/858 Article 61, in particular
If you are one of the supported companies and are interested in this licence product, please contact us.
The licence for publishing the manufacturer's RMI data is limited to the EU by default. If you require additional authorisation, please contact us.
The licence can be requested by supported companies that have a legal entity in the European Union, Switzerland or UK. If your company is based elsewhere, please contact us.
The licence is provided to authorised customers only. The scope of the permitted data usage is defined in the contract between the customer and Volkswagen Group Info Services AG.
The RMI license includes models from the six Volkswagen Group brands: Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, Audi, Škoda, SEAT, and Cupra. The data goes back to model years around 2008 (when digital documentation began). New models are continuously added via the erWin portal.
The license allows integration of all OEM data available on erWin into your own systems, including:
For VIN matching, additional data products such as VIN Specification or Vehicle Identity are required.
RMI is a license product and does not provide data itself. Data on erWin is continuously updated. New models are added gradually after market launch. There are no fixed release cycles. Updates are managed through the erWin portal.
All content originates directly from the development departments of the respective Volkswagen Group brands and meets the official manufacturer quality standards.
Yes. The license complies with the Block Exemption Regulation (EU) 2018/858. Use is possible for eligible customers based in the European Economic Area (EEA) or CH or UK.
The data is anonymous, therefore the GDPR does not apply. The entire data delivery process is subject to strict IT security requirements.
The data is anonymous, therefore the GDPR does not apply.
Yes. The license explicitly allows the use of the Volkswagen brand logos in product communication.
Yes. RMI is a license product. It allows you to enrich the data with your own content and redistribute it under the Block Exemption Regulation (EU) 2018/858 – for example, in SaaS/DaaS solutions.
The RMI license enables structured integration of OEM data into third-party systems, allows content enrichment and commercial use – without requiring individual erWin accounts for end users. This saves time, reduces costs, and significantly simplifies application.
Yes. RMI is a license product. The erWin data made available through third-party applications can be combined with products such as VIN Specification, Functions on Demand, Diagnostics Data, or VIN Recall – for end-to-end digital workflows in workshop and claims management solutions.
The RMI license can be obtained by companies defined as eligible under Article 61 of Regulation (EU) 2018/858. This includes:
Only companies with headquarters in the European Economic Area (EEA) or CH or UK are eligible to use the product.
End users (e.g. workshops or assessors) access the data via the licensed tools of these providers.
Use by private individuals for the license itself is excluded. The product is strictly intended for B2B use.
RMI is a license product and does not provide data itself. Data is provided in XML and PDF format via the erWin portal. A direct API connection is currently not available.
With the RMI license, erWin data can be integrated into your own applications in XML and PDF format. Data access is via the erWin portal. A separate (paid) user account is required for each brand. Integration is platform-based via VIN queries. A direct API is not yet available. For VIN matching, additional data products such as VIN Specification or Vehicle Identity are required. Support and best-practice documentation is provided during onboarding.
Currently, data access is only available as a download via erWin. An API for automated integration is in planning.
Onboarding is individually supported by the Volkswagen Group Info Services team. You will be assigned a dedicated contact person, receive technical assistance, support via email or phone, and – upon request – documentation on the integration process.
A dedicated contact person supports the entire onboarding process and provides assistance with technical questions ('Single Point of Contact'). Training materials and individual consultation are part of the service. Response times (SLAs) can be agreed individually.
Demos or technical test access are available upon request during the sales process.
Get in touch with Thomas Reger for further information
Office: Ungererstraße 69, 80805 München
Email: thomas.reger@cariad.technology
Mobile: +49 1735671358
