Checking for recalls is an important part of the business process in sales and remarketing of vehicles. Until now, this task had to be carried out manually, which required time and effort and was associated with a high potential for errors.

Our data product VIN Recall radically simplifies these processes. The data from current recall campaigns and relevant service campaigns for the vehicles of at present 6 brands of the Volkswagen Group are made digitally utilizable.

You can easily integrate the data into your Dealer Management Software (DMS).

With VIN Recall, car dealers and importers can check for existing recalls before and during the sales process, have existing recalls fixed and thus handle the purchase contract with the customer in a legally clean manner on the one hand and avoid customer complaints on the other.

VIN Recall for Retail and Importer

• Provides VIN-based information about current recall campaigns and relevant service campaigns
• Sourced originally from the included brands
• Rapid data availability
• Eliminates manual research on covered recalls for provided brands
• Individual support from our data specialists

Queries are made on single VIN basis. If one or more covered recall campaigns exist, you will receive specific information of the recall in question with the general information on each campaign.

• Campaign ID
• Campaign type (safety-related recall, service campaigns)
• Description in plain text
• Start date of campaign
• Criterion ID

The data set supports all vehicle models across the product range from

• Volkswagen Passenger Cars
• Volkswagen Commercial Vehicles
• Skoda
• SEAT
• CUPRA
• Audi

Limitations may apply.

• car dealers and importers who must be car owners
• providers of management software and/or data for car dealers and importers who must be car owners
• sales platforms on behalf of car dealers and importers who must be car owners

Notice: Subject of data usage may only be B2B vehicles. Use for personalised vehicles is excluded.

Currently, the product can be requested by supported companies that have a legal entity in the countries listed below. If your company is located elsewhere, please contact us.

• Germany

The data set is provided to authorized customers only. The scope of the permitted data usage is defined in the contract between the customer and Volkswagen Group Info Services AG.

VIN Recall for Retail and Importer - Datenschutzerklärung(DE)

VIN Recall for Retail and Importer -  Privacy policy(EN)

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